Refund Policy

Refund Policy

We want you to shop with confidence at versatilityhive.shop. If you’re not fully satisfied with your purchase, we offer easy returns and refunds.

Return Eligibility

  • Request a return within 30 days of delivery.
  • Item must be unworn, unwashed, and in original condition with tags.
  • Include proof of purchase.

Items Not Eligible for Return

  • Gift cards and vouchers.
  • Custom or personalized orders.

Return Process

  1. Email returns@versatilityhive.shop with your order number and reason.
  2. We’ll send you the return instructions.
  3. Refunds processed within 7–10 business days after inspection.

Note: Customers are responsible for return shipping costs unless the item is defective or incorrect.